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Samsung Mail client version 6.0.02.12 Password request after update de client

(Topic created on: 26-04-2019 03:41 PM)
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Jorge1971
First Poster

‎26-04-2019 03:41 PM

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Hi everyone, We are managing a lot of email profiles with the native samsung email client. Since the users started to update to this version, I started to receive complains that the client request for account password to continue working.

As anyone experienced this in your phones? I quite strange that only happens after the update.

We have exchange activesync profiles configured using Airwatch MDM.

Regards !!

1 REPLY 1
ThomasLHM
First Poster

‎02-05-2019 08:46 AM

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We have the exact same setup as Jorge1971 and also experiencing this problem.

Since approx. Friday April 26th we are getting more and more reports that the Samsung Mail Client asks for password or valid certificate. You can sometimes bypass the problem by simply manually syncing again.

 

@Jorge1971 did you manage to find any solution?

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