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Original topic:

Samsung health + pixel 5

(Topic created on: 19/11/20 11:54)
Apprentice
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Hi,

 

I recently got a Google Pixel 5 phone. I have a Samsung Galaxy watch and the watch app works as expected. But the samsung healh app doesn't: I try to login and it gets into a loop with a spinner loading forever. Any suggestions?

 

Thanks.

 

André

1 Solution


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First Poster
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OK, I solved the problem. When you're asked to login, there is a button to skip it. After that, open menu (in Samsung health) on left side, and click on user icon. Then login and voila - it works.

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14 REPLIES 14
First Poster
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Got the same issue. After entering the security code (which comes via SMS) it's doing nothing - only spinner.

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Solution
First Poster
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OK, I solved the problem. When you're asked to login, there is a button to skip it. After that, open menu (in Samsung health) on left side, and click on user icon. Then login and voila - it works.

View solution in context

Apprentice
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It worked for me too. Thank you!

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First Poster
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Thank you! got my pixel 5 today and had the same issue its been driving me nuts 

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Apprentice
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Where is this button to skip it? I don't see it anywhere 

Apprentice
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I don't have this magical skip button either! 😔

Screenshot_20210115-120542.png

New Member
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Did you ever resolve this?

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Apprentice
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None here. If you ever figure out out let me know. 

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First Poster
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For anyone still having this issue -- download the older version and the skip appears. Login, turn on account sync, and then you can update (or not) in the play store. APK link - https://s-health.en.uptodown.com/android/download/3069649

 

Yes there are a lot of ads, but if you only click the correct link to download you should be golden 😇 cheers!