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Samsung Health does not sync

(Topic created on: 06-07-2020 03:04 AM)
2949 Views
Kneth
Explorer
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Since about a week ago, Samsung Health has stopped syncing it seems. Uninstalled and reinstalled and it synced for the  first time only. When sync now button is pressed, it appears to sync, but the date and time does not change. Any solutions, please?

 

Samsung Health version 6.10.0.041

Android version 6.0.1

Device Samsung SM- A500G

 

Thank you very much.

Samsung Health.png

9 REPLIES 9
broncomark
Apprentice
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Mine stopped June 16.

Pourya
Student
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I have a same problem

Samsung Health version : 6.10.0.041
Android version : 10
Device Name : Wileyfox Swift
grzegk
Apprentice
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Same problem.
broncomark
Apprentice
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Uninstalled and reinstalled , sems to be syncing ok so far...

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Bravocharliege
Explorer
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mine also last synced on 16/06, but not since. weird
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Kneth
Explorer
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@broncomark wrote:

Uninstalled and reinstalled , sems to be syncing ok so far...



I did that, but it is still the same.
Samsung is still sleeping.

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grzegk
Apprentice
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Today a new version has appeared in Play Store (6.10.5.031) and seems to be ok.

 

Kneth
Explorer
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@grzegk wrote:

Today a new version has appeared in Play Store (6.10.5.031) and seems to be ok.

 


Yesterday, I uninstalled (updates) and reinstalled the Samsung Health App updates. Mysteriously it started to work again. Same old version 6.10.0.041.

It seems we Samsung users have no choice but to wait until 'miracles' happenwhen there is any issue.

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Pourya
Student
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just update to new version , it will fix

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