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Samsung Health cant set up app

(Topic created on: 15-04-2022 08:32 AM)
48116 Views
Members_0d0WBIA
First Poster
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Hi samsung health app stopped working reinstalled still didn't. Cleared cache, still not working?

Message

Server error occurred. Try again (0x2C#7#524288)

10 REPLIES 10
saru88_gm
First Poster
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Hello,

 

I am facing the same issue. i uninstalled app, reinstalled it, cleared cache, cleared data, updated phone, restarted, .... still it is not working.

Message:

Can' set up app

Server error occurred. Try again (0x2C#7#524288)

S_Rulez
Student
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Hi there,

If either of you have every done a debloat on your phone, it may have disabled a needed app/service for Samsung Health to login.  The item in question is called:

KLMS Agent (com.samsung.klmsagent)

If that has been disabled, it needs to be re-enabled for Samsung Health to work, otherwise you'll end up getting various errors and have issues logging in.

I had the issue where SH would not get past the first screen, and just kept looping.  I tried clearing caches (phone and app), reinstalling, installing old versions, etc, but none of that worked.  I checked my brothers' Samsung phone, and his worked fine, so I knew it wasn't a SH server issue.  I then went into my debloater app, and tried enabling various packages that I had disabled as part of debloating, and after trying a few items, I came across the KLMS Agent app/service, and finally SH got past the first screen and into the app.  Once you re-enable that app/service, SH should work.

Hope this helps you out!

Drpeppers
Journeyman
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You are the solution for my Samsung Health headace! Thanks

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mischi_12
First Poster
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I had to install the Samsung Browser and to fix this

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MILEN1
First Poster
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Uninstall SH, download the old version from apkmiror, for me 5.16. Try to start after that and then update app. Do not forget to restart phone after each steps. 

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PN1
First Poster
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How did u do it please 

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ldarshan1991
First Poster
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I tried signing out of Samsung account (via Settings app) and then re-signed in. It worked

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macedoethomas
First Poster
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I also had this messagem and its number  when trying to open Samsung Health App   ""Server error occurred. Try again (0x2C#7#524288)""    In my case it was due not agree with the update terms of Samsung Account.   After agreed with Samsung terms I could open Samsung Health App again.  Hope this helps !!!

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Members_cfmFyet
First Poster
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I tried to follow your procedure but, when I tried to install on my company laptop the needed debloat app, my system refused (company policies). What I did: I signed out of Samsung Account, then I signed again but still not working. Then I uninstalled Samsung Health and re-installed again from Google Play Store and it worked!. Note that previously I tried to uninstall and reinstall S health but it was not fixing the problem: I guess re-signing on S Account before reinstalling S Health was the solution

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