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Samsung health can't log in

(Topic created on: 15-01-2021 12:26 PM)
12774 Views
Sakuras
First Poster
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I have Samsung Galaxy active watch 2 and i can't start Samsung Health app on my Huawei phone.

It's only showing spinning circle.

35 REPLIES 35
Shazzkid
Troubleshooter
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Try force stopping the app, clearing the data and cache then trying again
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Edyohi
First Poster
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I have the same problema. Any solution?

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Philip1234
Student
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Same problem. Solution?

Have tried to force stop. Clean. Uninstall. Restart phone. Install again. Doesn't work. 

Just keeps on loading after i logon to account. 

SaibotSlab
First Poster
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I had the same problem. Another user suggested the following:

open the app but odn't login, just skip it

this should bring you to the home page where you then can login via 'settings'

 

tried it and this worked for me

Philip1234
Student
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Lifesaver! It worked. Thanks 👍😊

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pcanelas
First Poster
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I used that solution some time ago, but now I had to clear my phone and the "skip" button doesn't exist anymore on the app... Do you have any idea why?

schmaltzy
Student
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Ditto. Just sitting on the spinning wheel and will never log in. Also no skip button

schmaltzy
Student
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I ended up uninstalling, downgrading to 6.10.5.031 from ApkMirror and using the skip login solution. Then upgraded the app from the play store. What a pain.

Tassle
Student
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Exactly the same issue
It's been posted about so many times on this forum and support staff have been saying they will "look into it" for months now. Cheers Samsung for ignoring the bug in the latest update, but removing the only work around.  😒
*slow clap*