Job Well Done - Samsung. You did it!
I just watched Unpacked 2020. What caught my ear and my eye was President & Head of Samsung mobile, TM Roh and his words regarding Samsung's commitments, (and I'm quoting).
"To support a healthy lifestyle when we all need it most."... "That's our mission at Samsung. It's on top of my mind every morning when I wake up, and every night when I go to bed."
Unfortunately, TM must have fallen asleep when the manager for the Samsung Health App told him that he is scrapping the weight management, calorie logger and caffeine counter. The move which turned the app and existing Galaxy Smartwatches into an expensive step counter.
In the industrial world, the biggest issue with health is weight management. People are overweight and obese and it is one of the absolutely most important issues regarding heart disease, stroke, high blood pressure, diabetes and apnea, and yes, I could continue, the list is long.
Yet you take these features and bin them and I should now invest in an Smartwatch that can possibly sometimes in the future be able to read that my ECG is alarmingly high, my blood saturation is awful and my sleep rhythm is up the walls.
How about your mission - to "suport a healthy lifestyle"? To work proactively. How about keeping the features that count the most?
I challenge you Samsung. Give me any good reason why you shut down the services in the Health app if you want to live up to "innovation". There is no real medical or health professional in your team who can say - we did a good job shutting it down!
Who was the genius?
I challenge Samsung to comment.
Yes! I would like Samsung to comment. Admins and moderators answer other questions here, but I don't see anyone even letting out a peep or a fart about why Samsung did this or that they will report it back to Samsung. I guess they are just minions in this game and they are afraid it will look bad going against the boss.
I'm not afraid to say the obvious - What the hell were you thinking Samsung?? Are you totally out of your minds??
All I am getting are pre formatted replies via the Samsung Members app.
Dear Customer, Thank you for contacting us. We appreciate the opportunity to assist you.
Kindly know that this feature is no longer supported but I have labelled your inquiry as a suggestion for the developing department to review... (bla bla bla)
I will be pressing re-submit until I get a proper reply.