Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung health 'all steps' total is wrong.

(Topic created on: 04-03-2019 09:17 AM)
Braine
First Poster
Options
Mobile Apps & Services

So I have an issue - new Galaxy watch and using Samsung Health to track steps, with help of 3rd party app importing Fitbit steps.

 

Phone steps: 327

Watch steps: 6121

Fitbit: 6929

TOTAL VIA CALCULATOR: 13,377

TOTAL VIA S HEALTH (all steps): 12,257 

 

Before you point out the obvious - I uninstalled the 3rd party program and reset S Health and found the total between the watch and phone was still calculated wrong via S Health, so the 3rd party app is not to blame.

 

Why can't Samsung Health add up a total correctly? How can there be an 1100ish step defecit? 

 

Any help greatly appreciated.

2 REPLIES 2
Trumanisms
First Poster
Options
Mobile Apps & Services

 I don't have a third party app but I have the same problem. I experienced on my S2 with my Note 8 and now the same issue with my Galaxy Watch and Note 10+. 

0 Likes
Dale1704
First Poster
Options
Mobile Apps & Services

Hi all I have the s10+ connected to myfitness pal and i have samsung watch. my phone says I've done 6614 steps but on myfitness pal it says 35105 steps today how can this be so wrong ?any help much appreciated thanks

0 Likes