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Original topic:

Samsung Galaxy Note 9 - Whatsapp Crash and Dual Whatsapp Media folders Missing after installing latest updates

(Topic created on: 20-06-2021 07:18 PM)
Gurie
First Poster
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Mobile Apps & Services

There have been so many issues recently after installing latest security Patches in April and May 2021.

1.  Whatsapp in secure folder crashes abruptly if it's opened after taking a screenshot
2. Dual whatsapp folder in gallery are missing altogether and unable to Video call ( camera access is denied by default and I cannot change it from settings)
3. Font Color of Top information bar on phone turns black while using apps rendering it useless.

Whatsapp is not the cause of these faults. These are compatibility issues of latest patch installed on Samsung UI with Whatsapp as other phones are working absolutely fine. Please suggest fix.

4 REPLIES 4
LiquidSnake
Helping Hand
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Mobile Apps & Services
Try restarting the phone?
Clear cache of said apps you are using.
Use Good Lock Labs (or another third party app) to change font colour on top information bar, so that it becomes readable :).
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Senath
First Poster
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Mobile Apps & Services

Facing same issues and tired of trying many things 

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YOGI33
First Poster
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Mobile Apps & Services
How do I turn safe search off please
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Gurie
First Poster
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Mobile Apps & Services

Tried everything. Does not work to fix issue permanently. I am looking for a permanent solution.

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