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Original topic:

Samsung Galaxy A7 SD card not working

(Topic created on: 29-03-2021 12:23 PM)
EmmaFabry
First Poster
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‎29-03-2021 12:23 PM in 

Mobile Apps & Services

Hello!

I've inserted the SD card where it's supposed to go. But the moment I turn on my device with the SD card in it, there's a notification saying "Can't write to SD card". And when I go to Settings -> Device care -> Storage -> Advanced; it says that my SD card is corrupted and that it need to be formatted which would mean losing all the data I have there.

Can you help me, please?

Thank you in advance!

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1 REPLY 1
AndrewL
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‎29-03-2021 01:13 PM in 

Mobile Apps & Services

@EmmaFabry: Sorry to hear that you're experiencing this issue. If your SD card already has data stored on it, and if you have access to a home computer, then please backup the contents of the card, then format it in your Galaxy A7. I understand that this isn't ideal, however formatting will be required in order for the card to function as intended. If you're unsure how to format, please head to Settings > About Phone > Software Information, and let me know your current Android version, and I can point you in the right direction.