02-12-2022 09:37 PM
02-12-2022 09:50 PM - last edited 02-12-2022 09:50 PM
02-12-2022 09:55 PM
03-12-2022 02:38 PM
Hi, @sjames95. Have you checked to see whether there are any software updates for your Z Fold4?
Additionally, you mentioned that you have cleared the cache. Please can you let me know whether you have also cleared the cache for the Google Play Store app?:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
03-12-2022 02:51 PM
03-12-2022 02:53 PM
That's great, @sjames95. As far as you're aware, when did you first experience/notice this issue (e.g. after a software update, after downloading an app etc.)?
04-12-2022 05:44 PM
09-12-2022 03:21 PM
Hi @sjames95 , Check out Mitzzz999's post here: https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/halifax-banking-app-on-z-fold-4/m-p/6549846... . Looks like the latest version of the Halifax app that's just been released works.