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Original topic:

Samsung email folder creation?

(Topic created on: 19/04/21 14:23)
George284
Apprentice
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Mobile Apps & Services

I have a fairly new S20 5G phone and it seems that - unlike in older Samsung phones - there is no way to create your own folders within the Samsung email app. Could anyone either confirm or explain how, please?

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15 REPLIES 15
Pugs1957
Superuser I
Superuser I
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Mobile Apps & Services
It's still possible. Tap the menu on top left of screen, scroll down to and tap All Folders. At the bottom of the page tap create new folder.
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George284
Apprentice
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Mobile Apps & Services

Doesn't work. At the bottom of All Folders there is no Create Folder to be tapped. It existed in older Galaxy models, not in S20 5G.

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Pugs1957
Superuser I
Superuser I
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Mobile Apps & Services
It's there on my S21 Ultra but I checked my S10 and it's not there. Weird!
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JAMES4578
Superuser I
Superuser I
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Mobile Apps & Services

@Pugs1957  @George284  New Folder is an option on my S10.  I have quite a few folders  and right at the Bottom  is  + Create Folder.  

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Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services

@JAMES4578 What version of the app do you have?

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George284
Apprentice
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Mobile Apps & Services

Hi,

The OS is Android 11 and the Samsung email version is 6.1.42.0.

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Pugs1957
Superuser I
Superuser I
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Mobile Apps & Services
Same as mine. It will be interesting to see which version James is running.
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JAMES4578
Superuser I
Superuser I
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Mobile Apps & Services

@Pugs1957 wrote:
Same as mine. It will be interesting to see which version James is running.

@Pugs1957 @George284 oh I am running the same version 6.1.42.0  on Android 11 actually. 

Pugs1957
Superuser I
Superuser I
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Mobile Apps & Services
As per my earlier post, weird. It defies logic.
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