I am using the Samsung Email app (v. 6.1.21.2) on my Samsung s20 Ultra. Recently, it started marking ALL of my emails on any accounts that I have setup as Unread. I do a pretty good job deleting and marking them as read. I can't see a pattern because it does it to each account at different times. It'll pull up 10k emails worth as unread dating back to 2004. Any ideas on if this is a bug or if I have something wrong. I have it set up as imap for my Gmail accounts (all are Gmail accounts)
That's a good point. That is the same for me as well. Always shows and "changes" them to unread only via the Samsung Email app, but they are not marked as such via direct Gmail/Yahoo
Well apparently throwing more money at Samsung didn't fix anything. Just bought the new Fold 2 and it's still happening on this device. I guess I have this "premier service" with the phone so I might try and see if I can get an answer there. I'll report back
UPDATE: took advantage of that premiere concierge service. Went through some stuff with them. Mark all email as read then power off device. Try booting into Recovery Mode and Wipe Cache Partition. Should only clear system cache and not offect personal data on phone. Did this yesterday and it's still holding strong with the emails not going back to Unread (usually only takes one refresh of the email for them all to come back for me previously). Give that a try and report back if it's helping anyone else. I'll keep you all updated if it breaks down on me.
