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Original topic:

Samsung cloud update

(Topic created on: 06-04-2018 08:34 PM)
Phawx
First Poster
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Mobile Apps & Services

Samsung cloud tells me to update I then press to update and just bypasses without updating

 

Please fix!!!

21 REPLIES 21
Sd-sam
First Poster
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Mobile Apps & Services
Same thing here since android 8.0
AntS
Moderator
Moderator
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Mobile Apps & Services

Hi guys. :robothappy:

 

It might be worth trying to update Samsung Cloud via Galaxy Apps in this instance: Galaxy Apps > More > My Apps > Update.

 

Let us know how it goes.

xnifex
First Poster
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Mobile Apps & Services

I'm having the same issue on Oreo with the s8. I've tried to update via galaxy apps but Samsung cloud doesn't show up in there. Please fix Samsung !

Sd-sam
First Poster
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Mobile Apps & Services

Does not show up in the galaxy app also... 

James58
First Poster
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Mobile Apps & Services

Still unable to update samsung cloud.. can't be located in galaxy apps too.. I'm using a S9.

 

Terraleigh
First Poster
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Mobile Apps & Services

I got a new phone and the cloud has stopped updating my contacts


 

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ChrisM
Moderator
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Hi @Terraleigh.

 

What model of phone do you have? Could you give us a little more info on the issue you're having?

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wyse_terminal
Pathfinder
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Mobile Apps & Services
go into settings and then apps, on the top right hand corner click show system apps and scroll down to Samsung cloud, clear cache and data on that and then try to update failing this go back into the app in the settings menu by showing system apps and then Samsung cloud, click the three dots at the top right and click uninstall updates. failing this remove your Samsung account and create a new one, add this and try to update it.
sameh
First Poster
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Mobile Apps & Services

y

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