Hello,
I've been getting the following message for a few months, everytime I take a screenshot (which is a lot). I have yet to find the solution anywhere. I follow the instructions, but Samsung Capture is simply not there. I've seen screenshots from other people that show where it should be.
I think I accidentally pocket-uninstalled or disabled
it. Shortly before the first time it happened, I pulled my phone out and found it on this same screen (my phone is very sensitive to human touch, even by my leg). Of course, I didn't know anything was wrong at the time.
Does anyone know how I can reinstall or re-enable it? I've checked Google Play and the Samsung Store.
Please help!
Oh yeah! The screenshots do actually save, so it's mostly an annoyance each time. Plus the fact that I can't use my snipping-tool-like feature because it errors when I select it.
1 Solution
Accepted Solutions
That was partially it! It's not under Apps (I tried that first), but in the same area I was in - All files access. It was Show System Apps under the menu. Could've sworn I looked at options there already, but hey, it's fixed!
Thanks Fiona26! Teamwork! 😊
When you open Apps, are you allowing show all system apps? Once you've allowed this samsung capture should show in the list. You can only disable samsung capture, so once it does show just enable it again.
That was partially it! It's not under Apps (I tried that first), but in the same area I was in - All files access. It was Show System Apps under the menu. Could've sworn I looked at options there already, but hey, it's fixed!
Thanks Fiona26! Teamwork! 😊
