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Samsung account - unable to sign out on my phone

(Topic created on: 26-12-2023 04:56 PM)
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KrromciWu
First Poster
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Greetings...i have a samsung a32...i want to factory reset it...but i cant sign out from samsung account although i know the password...i cant also verify it is my account cause it doesn't send the code...i tried to change the number but same... the code doesn't come...i want to remove two step authentication...

now...if i factory reset the phone...can i activate it if i know the samsung account and the password...

im afraid it doesnt let me sign in during setup after factory reset...beacauese of two step authentication...

Thanks for help...

 

 

 

1 REPLY 1
srs0591
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It might sound silly, but have you rebooted the phone and checked that all Samsung apps are up to date via the Galaxy Store?
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