02-04-2019 06:08 PM in
Hello Everyone,
Bought A7 phone from samsung i did the 15 minutes phone to get the regional unlock off and sent it kenya, for some reason it did not work it kept saying sim network unlock code. I have the phone back the UK make few more calls keeps saying the same sim network unlock code when i insert a kenyan sim. Samsung has kept me waiting for 2 months for code. Can anyone advise if they have had a similar issue.
Thanks
06-04-2019 07:52 PM in
Where did you purchase the phone from, @Hishu01 ?
The error you're describing sounds like the phone is locked to a network, rather than a region.
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