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Original topic:

Samsung A7

(Topic created on: 02/04/19 19:08)
Hishu01
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Hello Everyone, 

Bought A7 phone from samsung i did the 15 minutes phone to get the regional unlock off and sent it kenya, for some reason it did not work it kept saying sim network unlock code. I have the phone back the UK make few more calls keeps saying the same sim network unlock code when i insert a kenyan sim. Samsung has kept me waiting for 2 months for code. Can anyone advise if they have had a similar issue. 

 

Thanks 

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TracyR
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Where did you purchase the phone from, @Hishu01 ?

 

The error you're describing sounds like the phone is locked to a network, rather than a region.

:smiling-face:


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Introduce Yourself, or virtually hangout in the Samsung Lounge

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