yesterday - last edited yesterday
So, how I didn't get any answers from experts here, I call YOU @AntS , because YOU represent Samsung here, please answer my question.
Why I can't open in safe mode PRE-INSTALLED Samsung and Google apps, such as
1. MY FILES
2. DEVICE CARE
3. MODES AND ROUTINES
4. CHROME
5. GMAIL
yesterday
What happens when you try. What apps work, phone app etc
yesterday - last edited yesterday
yesterday
Yes, phone app, message app works even on airplane mode. But nothing else pre-installed not working
yesterday
How I can do that if I can't open My files? Or device care? To see if any annoying is there? And you know what?
It is something unusual in My Files.. Network storage. I deleted that app, and when I tapped on it in My Files, this tap redirect me to Galaxy Store for update...and in Galaxy Store is OLDER version of My Files. Why I need version 15.02..... if I already have 15.04.....
yesterday - last edited yesterday
yesterday
And I just boot my S21 ultra in safe mode. I can open all what I can't on S24 ultra. My Files, Device care, Modes and Routines, Gmail, Chrome. IN AIRPLANE MODE!!
yesterday
And, in section Connections > More Connections settings stays Samsung unlock on S24 ultra, I see that only in safe mode, normally I don't see that Samsung locked my phone
yesterday
Hey @Sonora ,
Safe Mode runs the device at its most basic. As such it doesn’t run apps that the devs consider nonessential to that state – whether it’s third party apps or Samsung and Google ones. It’s more of a simple diagnostic tool to see if a general issue (e.g. freezing, battery drain etc.) is persisting when the device is operating at its most basic, and so indicate what action should be taken. As the official guidance page puts it:
“Use your phone normally to see if the issue you were experiencing has been resolved while your phone is in Safe mode. If the problem has gone away, the likelihood is that it is an app that is causing the problem. Remove recently downloaded apps one by one until the problem is fixed.
If the problem persists when your device is running in Safe mode, it is unlikely that the problem is related to an app.”
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
yesterday
But I can't access to battery info because it's in device care. And what that hyden 'Samsung unlock' means in Other connections settings?