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S25 Ultra Face recognition bug

(Topic created on: 04-03-2025 12:19 PM)
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Mcab50
Journeyman
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Does anyone else have an issue of Face recognition constantly turning off in biometrics on their S25 Ultra? It's driving me mad! Any recommendations would be appreciated.

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5 REPLIES 5
Glenntech
Samsung Members Star ★★
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Can't say I have this. Strange one
Do you have any other security or anti virus software or apps running?
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Mcab50
Journeyman
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I don't have any other anti virus apps running. It usually switches off after about 24 hours but today it only stayed on for about 3 hours.
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TechZilla
Samsung Members Star ★
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That is a weird bug, never heard of this one before, have you tried clearing the cache?
TechZilla - Samsung Members Star
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Mcab50
Journeyman
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I'll try that now, thanks for the suggestion.
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Members_bjfEJos
First Poster
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I unfortunately have the same bug on my a35, when I turn on face recognition it turns itself back off in less than a day.

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