S25 ultra camera software error!

[Members_J2gn6Py]

 Hello, since the last update I can't access the camera settings on my S25 Ultra. It tries to open and then returns to the previous screen. Does anyone know how to fix the problem? Thanks Cristian 

[Bindex]

Does the error give a code or a message?

[Glenntech]

Are you getting any messages about a fault?
Have you tried shutting down your phone and staring it back up again?
I know it sounds simple but sometimes it sorts out and issue.

Be worth Wiping the Partition Cashe on the phone as well.

I usually do this after updates as it clears any stored corrupted data out

[Glenntech]

Turn off your phone.

Connect your phone with a USB cable

To PC or another Samsung mobile

You will see the charging icon on your screen.

Wait till it shows charging with battery percentage.

Next, press and hold the Volume up and Side key simultaneously.

You can press the volume up button just before the Side key.

The Samsung Logo followed by

Samsung Galaxy appears on the Screen.

At this point, release the keys

Phone will boot into Android Recovery mode

In Android recovery mode, using Volume keys, choose “Wipe Cache Partition” .

Use the power button to accept that.

You will then see its cleared.

Then the top option, reboot phone.

Press the power button to reboot the phone and then sign in normally

[Babishko]

A device operations improvements update is dropping for the S25 Ultra now. It includes a new camera version, so you need to update this as soon as it is available to you @Members_J2gn6Py. Hope this fixes things for you. I would clear your camera app cache before downloading the update.

[Members_J2gn6Py]

 Thanks, I already did the cache wipe and turned the phone off and on again. 

[Members_J2gn6Py]

 Thanks, I already did that. 

[Members_J2gn6Py]

 Is there a new version for the camera app? 

[Members_J2gn6Py]

 Can I delete the camera data? 

[Members_J2gn6Py]

There is no error code, actually, I can't get into the camera settings