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S24 Ultra Pre Oder Claim Not Yet Received

(Topic created on: 25-03-2024 01:20 PM)
173 Views
Rahul Mohanan
First Poster
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I purchased my s24 ultra from samsung store on the first day of pre oder and there was a samsung watch as claim. They said it will be deliverd within 45 days maximum. It's been more than 2 months still I haven't received my watch while talking to support they are saying to track the oder. I have submitted several quries still no replay was given to me. Not looking forward for buying any samsung devices in the future. It's not the first time I have been facing issue with samsung team.

2 REPLIES 2
Groovybunny74
Pioneer
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I'm in the UK and I pre ordered on the release day too. My watch came with my s24 ultra a few days later. I'd call samsung and see what's going on.
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-Robot-
Samsung Members Star ★
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It only came with the phone if the claim was made the same time as the phone order

If you claim after you have to wait atleast 45 days
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