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Original topic:

S22 ultra FREEZING !

(Topic created on: 04-12-2022 12:05 PM)
Members_qsLks04
First Poster
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Mobile Apps & Services

my new S22 ultra is keep on crashing the apps and freezing. tried uninstalling and reinstalling.. still having the issues frequently. sometimes it restarts automatically and also get the notification system UI not responding. Galaxy S22 Ultra 

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4 REPLIES 4
pete007
Hotshot
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Mobile Apps & Services
Have you cleared the cache?? Then reboot and check for updates in the store
Ghufran
First Poster
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Mobile Apps & Services
Try to hard reset the phone but make sure you backup all of your stuff.
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GoanGeek
Samsung Maker ★
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Make sure apps are update in both Google and Samsung stores.

Definitely consider doing a WIPE CACHE.
JAMES4578
Samsung Maker ★
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Mobile Apps & Services

@Members_qsLks04  Good advice from @GoanGeek  and @pete007  check for updates in both stores  and wiping the cache partition is advisable after updates and when you have freezing/lagging issues.

Follow these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

Members can also Repair Apps from the same Recovery Menu.  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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