S21 notification

[KelseysUncle]

I've stopped receiving notifications on just one particular app. In the settings it's showing as turned on but there is a comment next to it saying 'manually disabled' and can't find where to change it.

Any ideas?

[jeddi]

When I receive a text message I get the notification but no sound even though everything is switched on? Any ideas

[xSteveuk]

Hi
Try going settings
Apps
Click on the app
Notifications
Show notifications

[KelseysUncle]

Thanks but that is showing the notifications as being turned on, but under the notifications settings its still showing as on but manually disabled

[xSteveuk]

Hi
Try Below

Open your phone's Settings app.

Tap Apps & notifications. Notifications.

Under “Recently Sent,” tap an app.

Tap a type of notification.

Choose your options: Choose Alerting or Silent. To see a banner for alerting notifications when your phone is unlocked, turn on Pop on screen.

[KelseysUncle]

Could find this, but the notifications are working now even though it still has 'manually disabled '
Thanks for your help

[KelseysUncle]

Found the problem on another forum
The battery saving options had put the app to sleep. I've changed this and the manually disabled message has gone