Restoring S10+ cancelled

[Dave14147]

Hi all.

I backed up my old s10+ and got a replacement 1 the next day and have tried to restore it and keep getting the same message. "Restoring the Galaxy S10+ data has been cancelled". 

I have deleted cashe and data from smart switch on my phone but it still doesn't work.

Please tell me there is a solution for this issue.

Regards

 

[CrazyTom2k2]

Hey there!

Not sure what's causing your issue to be honest, but if you jump into Documents, you should have a Smart Switch folder, and all your stuff should be hidden in there ready for you to copy back. Your stuff might also be saved in the cloud too.

Hope this helps,
Tom 😀