I was an iphone user in a previous life 😁 , a different skillset with Android and wipong the cache partition is pretty straightforward once you are used to it. However from my observations some Samsung customers are still not aware of the need.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .