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Original topic:

QR code scan Samsung A50

(Topic created on: 19-10-2021 03:49 PM)
SachA50
Student
Options
Mobile Apps & Services

QR scan is not working in camera and wallet in android 11

 

What's an fix for this issue?

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3 REPLIES 3
Ventor
Samsung Maker ★
Options
Mobile Apps & Services

@SachA50 Hello, first try to reset camera settings, from the camera settings / reset settings.
If it persists, press and hold the Camera icon and you will see a small iboton, click on it. In Storage clear the cache, and if it persists, also delete Data.

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SachA50
Student
Options
Mobile Apps & Services

No, suggested steps aren't helpful.

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AndrewL
Moderator
Moderator
Options
Mobile Apps & Services

@SachA50: If you're having some difficulty scanning QR codes via the Camera app then, first of all, open the Camera app, tap the cog symbol in the top left, and make sure that Scan QR Codes is toggled on. If it is, and if the issue persists, then please check out the alternate options via the link below.

How to scan QR code on your Galaxy device | Samsung Philippines

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