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QR code scan Samsung A50

(Topic created on: 19-10-2021 03:49 PM)
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SachA50
Student
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QR scan is not working in camera and wallet in android 11

 

What's an fix for this issue?

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3 REPLIES 3
Ventor
Samsung Members Star ★★
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@SachA50 Hello, first try to reset camera settings, from the camera settings / reset settings.
If it persists, press and hold the Camera icon and you will see a small iboton, click on it. In Storage clear the cache, and if it persists, also delete Data.






"The quieter you become-the more you are able to hear..."


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SachA50
Student
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No, suggested steps aren't helpful.

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AndrewL
Moderator
Moderator
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@SachA50: If you're having some difficulty scanning QR codes via the Camera app then, first of all, open the Camera app, tap the cog symbol in the top left, and make sure that Scan QR Codes is toggled on. If it is, and if the issue persists, then please check out the alternate options via the link below.

How to scan QR code on your Galaxy device | Samsung Philippines

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