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Play store app updates problem

(Topic created on: 04-01-2025 01:31 AM)
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Bev54
Helping Hand
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I have 6 samsung galaxy mobile phones and 2 samsung galaxy tablets, i have noticed over the last week that when I check on all my phones and tablets on the play store for app updates that there are no apps needing updating. 
This is extremely unusual as all my apps are always wanting to update, please can someone help me with any issues regarding this problem on all my samsung galaxy mobile phones and tablets? 
Thank you 

An update on my play store app and apps not updating, i am very happy to tell you that my apps are now coming up for updates 🙂
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Solution
keith30
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There is a Google play store issue going on at the moment where some apps aren't updating, until Google issues a fix to it play system server they isn't much you can do at the moment.

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11 REPLIES 11
arianwen27
Big Cheese
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Can you install new apps? Have you tried rebooting the devices? Decent chance it's just a coincidence and there are no updates.
Bev54
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I have restarted all my mobile phones and tablets, i have never had this happen before, it's strange because a few weeks ago someone managed to access my bank account and the person is known for being a hacker and my WhatsApp app warned me earlier yesterday while I was talking to a friend and a message came up saying " messages from unknown accounts are being blocked " I have a couple of friends on my apps and have never had these problems before.
I am concerned about my apps not coming up for updates when they are usually always wanting to update at least once or twice a week, i am worried
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arianwen27
Big Cheese
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If you're worried about malware, you can go to device care, press app protection and enable the on device anti malware. I'd also suggest enabling auto blocker in security and privacy. For just, general updates. The latest Google play security update should be november and the latest Android security patch should be December. Depends a little on your device but most should be those versions
Bev54
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I posted a post on here not long ago because I wasn't receiving updates on some of my devices.
I have a samsung galaxy A12 A13 A14 A15 but I only use A16 and s10 mobile phone and my 2 tablets tab s9 WiFi and tab A7 lite and the tab A7 lite has not updated since 1st July last year and my other devices are either 1st Nov or one is 1st December, i use device care regularly but I can not see app protection in device care, i have a vpn, i don't know what to do am really worried
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arianwen27
Big Cheese
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December 1st is the latest security update, so those are fine. The november one I will assume is an A series, those are usually a little behind. The a7 lite, now that should still be getting software updates.
Some Samsung devices get monthly updates, some get quartly updates, some get them twice a year. Where a phone can have issues with updates if its in the wrong region, I don't believe tablets can. Go to software update on the tablet, press last update, press the link it shows. That is a website with all the updates for your tablet model. If the top update is the one you have (check android security patch month) then all is fine.

From the devices you said, app protection might not be available on some. I know american models don't have it but I'll assume your device is from this country. The s10 should have it though. Looks like this pic on my s22.

Is your vpn set for the uk? If not, that might be messing things up too1735968135000.png
arianwen27
Big Cheese
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Oh and this is what that whatsapp notification will be talking aboutScreenshot_20250104_052748_WhatsApp_1000053633_1735968486.png
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Solution
keith30
GrandMaster
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There is a Google play store issue going on at the moment where some apps aren't updating, until Google issues a fix to it play system server they isn't much you can do at the moment.
Bev54
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Keith30
Thank you so much, that makes complete sense 😊
MNas04
Troubleshooter
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Have you tried wiping cache partition on your devices to see if anything improves. Are any of your apps on deep sleeping that prevents them from being updated on the Play Store