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Original topic:

Photos

(Topic created on: 18-08-2021 11:20 AM)
Magpie33
Pioneer
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Mobile Apps & Services
Hi I'm  reaching out to you lovely  people  out there I've got a Samsung A21s and when I try to send a photo  it says  can't convert  to mm can anyone tell me how or what I have to turn on I have tried  but  getting  nowhere. Thanks  
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2 REPLIES 2
Steven9761
Helping Hand
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Mobile Apps & Services
Try clicking on MESSAGES, then on the 3 dots, to open up the settings. Click on SETTINGS from the list, then CHAT SETTINGS. Finally, click on RICH COMMUNICATIONS SETTINGS, and flick the switch to ON.
AndrewL
Moderator
Moderator
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Mobile Apps & Services

@Magpie33: Swipe from the top of the screen to the bottom and enable Mobile Data, as this is required to send and receive MMS messages. If you're still having trouble, open the Messages app > Tap the 3 dots in the top right > Settings > More Settings > Multimedia Messages > Restrictions, and set this to Warning or Free. 

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