13-08-2023 03:12 PM - last edited 13-08-2023 03:13 PM
Please make sure your phone is up to date by heading to Settings > Software update > Download and install.
If it is up to date, please clear the cache of any affected apps by doing the following:
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and select OK.
6. Select the app you'd like.
7. Select Storage.
8. Select Clear cache.
Does this help?