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Phone automatically restarting

(Topic created on: 10-09-2023 09:49 AM)
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Eric667
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My phone automatically restart itself whenever I'm watching a movie.
S22 Ultra 
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6 REPLIES 6
AndrewL
Moderator
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@Eric667: Which app are you using at the time the restart occurs, and is the problem persistent across all media apps? 

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Eric667
First Poster
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Netflix, Prime and even VLC plater
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AndrewL
Moderator
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@Eric667: Do you see any notifications or error messages prior to the restarts? If you have installed any third party apps recently, please try uninstalling them to see if the issue is stemming from an external source. You can also try closing any background apps that aren't in use via the Recents button in your Navigation Bar, or head to Settings > Battery and device care > Optimise now (if prompted) > Memory > Clean now. You should also ensure that your device is up to date via Settings > Software update > Download and install, followed by Settings > Security and privacy > Updates > Security update. 

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Eric667
First Poster
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I don't get any prior message to the restart.
It just restarts...

I follow the instructions and see if it helps.
Thanks
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TechZilla
Samsung Members Star ★
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Sounds like you have too many apps open in the background causing the phone to restart
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GothicGeisha
Navigator
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There is a setting to restart the phone daily at a set time.
Does it restart around the same time?
If so check to see if you have that enabled
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