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outlook for android send button

(Topic created on: 15-09-2020 06:45 PM)
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teddysmum
Apprentice
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Hi, my outlook for android on a Samsung s7 with android 8.0.0 installed is working fine in all ways except when I try to compose an email. I can reply to emails and send them ok, but when I compose a new one the send button is there but greyed out. Any ideas?
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21 REPLIES 21
IT-Inova
Student
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Hi, i found a workaround. You have to do a roolback to the version v4.2031.2

Still waiting for a permanent fix.

Guy40
Apprentice
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Same problem with my s7.  Have deleted and reinstalled app, deleted accounts and re-added them.  No success.  Also noted that the phone is getting hot which makes me think something new is fighting the system.  I could really do with a fix and glad it's not just me, but hoping it gets resolved for all our sakes.

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jh25
First Poster
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Same here, deleting cache, app forced stop, re-installation, restarting mobile phone, factory reset phone. No Luck.

 

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teddysmum
Apprentice
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contacted support yesterday who say that they've had lots of reports and are treating it as needing a fix. They advise checking regularly for updates to the app.
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jsaul
First Poster
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Same here.  Started yesterday.

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JCA2627
Student
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Just got an update for Outlook and all is back to normal.
PawelBojkowski
Student
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Yeap! issue is fixed in this Update :smiling-face:

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Guy40
Apprentice
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Not fixed for me.  Not seen any updates

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teddysmum
Apprentice
Options
I might be being thick but I can't find any option to update.....
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Dijitzd
First Poster
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What's the latest version for the Outlook app? We have an S7 and there's still no update available...

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