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Old apps

(Topic created on: 14-02-2023 07:40 PM)
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CHRIS-F
Navigator
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I have transferred from one phone to another and some of the apps don't exist now but there on the new phone just as grey app icons and won't remove how do I remove them 
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3 REPLIES 3
sirjohneleth
Pioneer
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They are usually grey when it's still installing them after the transfer process. How long have they been like this? Are you on a good WiFi connection etc also
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Cliffg
Voyager
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Yes Chris-f is correct. When they are grey they are in process of installing. When installed they will go to colour and you can delete.
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-Robot-
Samsung Members Star ★
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If the icon is still grey after an hour just reinstall via play store and it will correct its self
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