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Not sending messages

(Topic created on: 19-05-2023 08:25 AM)
1809 Views
bribabs
First Poster
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.does anyone know why my phone has stopped sending messages...WhatsApp still working .should I reinstall?
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3 REPLIES 3
Ash3605
First Poster
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do you use two sims? I do and it just switches the sims to message from, you should be able to switch to a sim that can message if so.....
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JAMES4578
Samsung Members Star ★★
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HI @bribabs  If  no issues with your provider a few things to try. Firstly restart your phone to see if that will it help it reconnect.  if not  clear the Data and cache of your messaging app,go to Settings-Apps-Messages-Storage-clear Data and cache.

You could also Reset the Network connections, go to Settings-General Management-Reset-Reset Network connections.  

if still issues an idea to remove the sim card and reinsert,otherwise if can not be solved best to get in touch with your Network.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Drconfused
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I would advise reseting your network or checking if you have the latest version of messages
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