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Original topic:

No internet connection while on a call

(Topic created on: 05-10-2021 01:14 PM)
matrixstar
Explorer
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Mobile Apps & Services

I'm on a call on my Samsung Galaxy S10+.

I can't have an internet connection.

Why is this?? 😕 

I've not had this problem with other phones I've had.

This winds me up so much.

Thanks.

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2 REPLIES 2
YasinBajibhai
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Have you changed your SIM card provider ? Some networks does not support Internet while on call. I am on Virgin Mobile and it does not let me use internet when I have 4G signal .. I can use internet when I am on 5G coverage while on call.

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matrixstar
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I'm on Giffgaff, so on O2 network.

I've always been with them for like 5+ years I think.

I don't have the same problems with other phones I've used.

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