17-03-2020 12:32 PM
No benefits in Samsung Member App Tab. Samsung promise the buds and I cannot claim them. It looks like this a problem only for Greece and Cyprus. Called Suppport in Greece (I am in Cyprus) and they know about it. The say to expect a Members App update ... Anyone has any news ?
18-03-2020 12:08 PM
18-03-2020 12:15 PM
Hi Chris, it is the S20+.
Thanks you
18-03-2020 12:20 PM
Did the Support team in Greece advise when to expect the update to the Members app?
18-03-2020 12:25 PM
Nope ... They asked me to keep checking for a members App update which is not realy a solution. Also I see that last year around the same time owners ofr S10+. Note 10 etc had exactly the same issue with the offer and kept waiting. A solution provided by other countries to a similar problem last year (UK, Ireland) was to provide a direct link from the Samsung side where the necessary documentation would be provided.
31-03-2020 10:46 AM
Hi Chris, do you have any update on this issue ?
Thank you and Stay Safe.
31-03-2020 12:31 PM
We don't have any updates from here, @SpyrosY. Have you tried contacting our friends in Greece again regarding this?
31-03-2020 12:33 PM
Not to be honest. Do you have a direct email I can use so I have a record of the communication not just the calls.
31-03-2020 12:54 PM
We don't have a specific email address but all there conct information can be found at the bottom of this link here.
09-04-2020 06:53 PM
It looks like a Samsung Greece SCAM that no bemefits in samsung members sine 10.3.20 and nobody can order the free buds with the preordered s20+. IF ANYBODY RECEIVE THEM AT GREECE OR CYPRUS PLS SAY IT !!!