my wi-fi password comes up as inncorrect on my phone,why?

[krazzykate]

My wi-fi password says inncorect on my phone,i have virgin broadband,have entered case sensitivly,still not exepting?

[Aklima]

Hi,
would u know if u changed ur password on ur router or anyone else ??

[Steven9761 · Accepted solution]

Reset your router, then use your phone camera to scan the qr code on the base of the router.