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Mr S23 Ultra - Smart Switch

(Topic created on: 13-05-2023 08:58 AM)
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BABALAKIN
First Poster
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Please my new s23 ultra is not working, not connected with SMARTH SWITCH am unable to transfer my data from my old phone please I need help 

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10 REPLIES 10
nowdeleted
Big Cheese
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Try WiFi to transfer your data between phones.
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Settings
Accounts

Restore data

Restore.

....
This will restore from your saved back up, and does t need your old handset.
.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!
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BABALAKIN
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How please
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nowdeleted
Big Cheese
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If you have smart switch installed on both phones. Just follow the instructions.
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BABALAKIN
First Poster
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The smart switch on the new phone is not responding at all after 10 attempts, no connection
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Pugs1957
Samsung Members Star ★
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BABALAKIN
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Thanks so much everyone have tried it nothing, the old phone note 10 is ready and the signal is set but s23 is not showing any connectivity signs am on thesame WiFi and I have tried to use the cable to connect it but all in vain no connectivity at all both sides and s23 is very slow in responding please help me out
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ChrisM
SuperStar
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Hi @BABALAKIN 

When and where did you buy your Galaxy S23? Also, is the software on the phone up-to-date? Go to Apps > Settings > Software update > Download and install.

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BABALAKIN
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Thanks I got it from someone on Facebook new in the box I checked the imei all is fine, I guess is software thanks for help please what can I do
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