03-06-2021 09:19 AM
the last ever update was the March security update, and since then every time i check for new one, it keep showing it's the latest version installed, i tried wiping cache and connecting to smart switch, to no avail (mom is refusing to do factory reset) model number is SM-G975F/DS
03-06-2021 10:02 AM - last edited 03-06-2021 10:04 AM
03-06-2021 10:12 AM
i don't think it's on quarterly updates, as checking Samsung website and other Samsung related websites, it's still eligible for monthly update, as a matter-of-fact May update is rolling to it now
03-06-2021 10:20 AM
03-06-2021 10:27 AM
I've given updates 4 fortnights and missed April and probably May as well, soon gonna be 5 fortnights without any updates
03-06-2021 10:44 AM - last edited 03-06-2021 10:45 AM
03-06-2021 10:46 AM
i'm sorry, but my phone is not Samsung, how do i open tickets?
03-06-2021 10:51 AM
03-06-2021 11:36 AM
after i talked with them, turns out the March update was actually the last update
03-06-2021 01:44 PM