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Microphone not working unless on speaker phone when I make calls. Can u help

(Topic created on: 01-01-2024 03:10 PM)
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kmcb
Student
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Can anyone help me. Nonone can hear me on my phone unless I use the hands free speaker or through my car. 
3 REPLIES 3
GoanGeek
Samsung Members Star ★
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In this members app here go to the support tap and PHONE DIAGNOSTICS and run all or just thr microfone test and see if everything is fine.

If not maybe take it to a Samsung repair shop to have a look.
kmcb
Student
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Thank you lookalike it needs a repair
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GoanGeek
Samsung Members Star ★
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Also. Have you made sure it's not your case?