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Original topic:

MEMO App

(Topic created on: 08-04-2021 07:45 PM)
Avtar1
First Poster
Options
Mobile Apps & Services

Can anyone Help.

I have  Glaxaxy S5 phone. The Memo App is not working.

I open it...I can see first screen of previous notes made. Then message

' Unfortunately, Memo has stopped.              ok'

Cannot touch anything on app screen including the 3 dots in top right hand corner...nothing can be done before error message appears.

There are 59 notes made and various things I have noted. 

Now I haven't saved anything to cloud or backup anywhere.

I've tried going in to settings to managing apps and cleared Memo app cache, disabled app, enabled, forced stop etc... All unsuccessful 

Loaded S Note App to try and do a import but obviously nothing will come through..

Any ideas ??...is there any possible way I can get to my notes if only to copy them on to paper !!

Best regards

Avtar 

 

 

 

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2 REPLIES 2
Shazzkid
Troubleshooter
Options
Mobile Apps & Services
Try and find the apk for your current app version, or perhaps the previous version, and install it to roll back the last update, or repair any missing/corrupted files.
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Avtar1
First Poster
Options
Mobile Apps & Services

Sorry for late reply back.

Tried getting a apk file available on Internet. 

Was able to load the files on on to device...after a few phasing errors...avg deleted off device...

' Memo

Do you want to install an update to this built-in application ? Your existing data will not be lost. It does not require any special access.

 

Cancel.          Install '

Thought great it's about to work !!!

Nope 

' Memo

X App not Installed '

Tried a few times with different versions of apk Memo app files

No result it just wouldn't let the final install take place. 

In frustration I deleted the contents of  memo app

The app works but no/ lost data

 

Just couldn't work out why it wouldn't install the downloaded file

Best regards thanks for your help anyway

Avtar.

 

 

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