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Members App Login Error

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First Poster

When I try to login to Members App after entering password I receive error [500] INVALID_REDIRECT_URI .....

 

I can login without issue from my laptop but not from Members App on Phone which I could do in the past.

Any suggestions?

Thanks.

3 REPLIES 3
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Moderator
Moderator

@desjoe: Are you connected to a stable Wi-Fi network when you attempt to access the Members app? If so, head to Settings > Accounts and Backup > Accounts > Samsung > Tap the 3 dots in the top right > Sync Settings > Sync Now. Now, go to Settings > Apps > Members > Storage > Clear Cache > Restart the phone. Does the issue persist following these steps? 

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Thanks Andrew L. I followed the process as described and discovered that Samsung account needed to be added again for some reason. All working now.
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Great news, @desjoe! Thanks for letting us know.

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