03-02-2023 08:19 AM in
Mobile Apps & ServicesI bought a new Samsung phone and yesterday I have to download, from the Samsung Store, a Smart Transfer to the new phone. During the download process there is a link - which was eventually found to be an advertisement link said "Authorise now" - to Mediacraze. I thought "Authorise now" was to be taking me to start the transfer but it led me to subscribing to a service by inputting card details for confirming account. One pound was now taken from me. Can Samsung Store do something to stop this ad appearing in its Samsung Store?
03-02-2023 08:56 AM in
Mobile Apps & Services03-02-2023 09:18 AM - last edited 03-02-2023 09:19 AM ) in
Mobile Apps & ServicesHello @gixerob I can now describe a little bit in more details. My old phone (which already has Smart Transfer) told me to download "Smart Transfer" in my new phone. When I searched "Smart Transfer" in new phone, the first app coming up is "Smart Switch: Transfer Copy All Data" which I have been tricked to download. (The second in search results is the genuine "Smart Switch"). Hence the action Samsung may need to take is to remove that "Smart Switch: Transfer Copy All Data" which would lead people to the Mediacraze scam.
04-02-2023 12:22 AM in
Mobile Apps & Services28-02-2023 06:19 PM in
Mobile Apps & Services