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make wallet actually work

(Topic created on: 09-04-2025 09:17 AM)
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ItsMar
Explorer
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doesn't work in the uk iswtg they need to sort it out it's ***** crazy they haven't already.
30 REPLIES 30
Ginsing64
Troubleshooter
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My wallet works fine tbh
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ItsMar
Explorer
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really?? whenever I try setting it up you can't use it as it asks for some American postcode or smth been a minute since I tried but saw sm1 complain earlier
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skott
Helping Hand
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Hi and welcome to the EU and UK community forum where customers like you help each other.

Can you please elaborate a bit more on what does not work with your wallet?

Im using Samsung pay daily and haven't had any issues.

Further more you can always report any issues in the members app under support and send feedback.
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Ginsing64
Troubleshooter
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Never had an issue except not all cards are accepted on it. Tesco credit card, but that's more about the bank I think.
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ItsMar
Explorer
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I've never been able to add a card as it asks me for a zip code which idk wtf that is since I ain't American 🙏😭
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ItsMar
Explorer
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yeah it asks for a zip code for bank cards and that's an American thing so do I just put a random code on or like? 😭
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Ginsing64
Troubleshooter
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Try the post code see what happens or uninstall and reinstall it again 🙏
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ItsMar
Explorer
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tried reinstalling many times doesn't work and can't put in postcode as it only lets you use numbers
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skott
Helping Hand
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On the top where it says enter billing address there is a drop down menu where you need to change to UK. Other things i can think of is to check you phone settings that they are under UK