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Lycky Dip

(Topic created on: 05-12-2020 08:44 AM)
964 Views
KayeP
Journeyman

‎05-12-2020 12:53 AM

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Hello Everyone,

I need some help here. 

 I participated in Lucky Dip draw in October 2020 from Samsung Members and got an e mail that i won the E gift card in Lucky Dip prize draw on 5.11.2020. Also Samsung said they will e mail me shortly my e gift card. 

I have not received anything yet.

Would any one have suggestions where else can I contact them ? Any contact number for Samsung Members or email address please ?

I have tried to be in touch with them and explained about the situation but they gave me Samsung customer care contact , not helpful at all.





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4 REPLIES 4
Aklima
Big Cheese

‎05-12-2020 01:46 AM

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Hi,
try them on fb or live chat on the members form
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Mitzzz999
Hotshot

‎05-12-2020 07:56 AM

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you've checked your Spam folder too thoroughly yeah? its quite easy to mix up winners emails with advertisements.
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KayeP
Journeyman

‎05-12-2020 08:44 AM

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In response to Mitzzz999
Yes it's been checked thoroughly .
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KayeP
Journeyman

‎05-12-2020 08:45 AM

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In response to Aklima
i will try FB