lost documents

[Sheri75]

Hi. I just got this galaxy a71 and used smart switch to transfer my files from my old Huawei phone but I cannot find them. Can anyone please help.

[heyus]

this is sad to say but there is a fatal file error because of missing or modded files

[Sheri75]

missing or modded files on which device?

[MrTegs]

have you tried "Find my device" on Samsung website?

[Sheri75]

it is documents I cannot find

[MrTegs]

unless you consistently backed up your data to a cloud storage, then you probably won't find it

[Sheri75]

OK thanks.

[heyus]

the device you are removing the data of