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Original topic:

Just Awful!

(Topic created on: 27-07-2022 12:01 PM)
Samii
First Poster
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Mobile Apps & Services
Do not take out insurance with Samsung Care+!! 
This department is completely incompetent! Insurance docs etc are not correctly prepared, when making a claim or booking a repair believe me you will struggle!! Almost 3 weeks trying to get my phone sorted and I haven't got anywhere! 
Top level poor customer service from Samsung! 
Even had to make a complaint which hasn't sped things up or resolved anything, this is the problem with large corporations like this, they don't care about us consumers!
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