Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

issue with apps

(Topic created on: 03/02/21 12:06)
Tazman11
First Poster
Options
Mobile Apps & Services
I recently upgraded to the S21 5g. Since then I have had problems with Facebook occasionally shutting down and also the MY EE app constantly shutting down after passing the fingerprint or PIN login screen.Theres no error message just shuts down. I have deleted and reinstalled the app several times and I have used both fingerprint and PIN login and it shuts down on both. I am able to login using the main Internet page. The version of the app is 4.46.1
Any ideas. I have contacted ee and they advised contacting Samsung.
0 Likes
7 REPLIES 7
Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services
Are these apps compatible with Android 11? Many aren't
0 Likes
Tazman11
First Poster
Options
Mobile Apps & Services
they are
0 Likes
KelseyCarter
First Poster
Options
Mobile Apps & Services
having the same problem
0 Likes
pete007
Helping Hand
Options
Mobile Apps & Services
has your phone not put them to sleep ?? as I don't use fb mobile as it hogs the memory.... it is only a suggestion
0 Likes
Tazman11
First Poster
Options
Mobile Apps & Services
I've stopped the auto update and that seems to have fixed Facebook. but the EE app is still playing up
0 Likes
Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services

Facebook is not working properly on Android 11, there are many, many problems, I suggest you Google it. My EE app is the same, read the reviews on Play Store. Loads are complaining.

Just because an app doesn't work does not mean it is your phone.

0 Likes
Tazman11
First Poster
Options
Mobile Apps & Services
I've got ee on the case as I know there are massive updates going on with ee atm
0 Likes