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Original topic:

In-app purchase denied, new samsung user- s10 Ikon s

(Topic created on: 15-03-2019 03:06 PM)
iJonesy_99
Journeyman
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Mobile Apps & Services

Hi,

So recently bought S10 and I love it, however today I tried to claim the exclusive S10 fortnite skin but when I confirm my account details it says "in-app purchases denied" with  "e100008/6050/.com.epicgames.fortnite" error message.

 

At first I thought, maybe this Is the app 

so I tried putting money in normally and confirmed Samsung pay but I was denied again.

 

Why is this? And what should I do?

128 REPLIES 128
Weefnose
Apprentice
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Mobile Apps & Services

Same error here, don't know what to do.

TripleZeroFan
Explorer
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Mobile Apps & Services

I don't know. I get the same error. I wasn't sure if I should contact epic support or Samsung support so I only contacted epic support.

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iJonesy_99
Journeyman
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Mobile Apps & Services

Same many are saying you need to go into fortnite settings and change it to Samsung store but i don't know how.

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TripleZeroFan
Explorer
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Mobile Apps & Services

You have to open the fortnite settings, then press that little guy to the right. Then you want to look for store and change it to Samsung. If you still can't get the skin then you're having the same issue as me. It's currently unsolved.

iJonesy_99
Journeyman
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Mobile Apps & Services

I'll check any chance you post a pic of it on here as I couldn't find it last night 

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iJonesy_99
Journeyman
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Mobile Apps & Services
Update apparently it's not available in UK according to Samsung UK
TripleZeroFan
Explorer
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Mobile Apps & Services

Thank you for letting me know! 

Now I don't have to worry a lot.

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hallomens11
First Poster
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Mobile Apps & Services

I have the exaxt same, hope they fix

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AndrewL
Moderator
Moderator
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Mobile Apps & Services
Hi guys, just to confirm what @iJonesy_99 pointed out, the iKONIK skin is exclusive to the US market and can't be redeemed in the UK. Apologies for any disappointment this may cause.