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Original topic:

I need my pictures and videos

(Topic created on: 22-05-2023 12:02 AM)
valluvid
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I found my old phone (samsung s7 edge) and I have some pictures and videos I really need on it, however, I don't remember the pattern I put on it. is there any way for me to unluck it or get my files without unlocking it? I also was able to find my phone on the https://smartthingsfind.samsung.com/ and I tried unlocking it from there but it says I cant connect to a wifi which is a problem since I cant even get my phone open.

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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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Try using Samsung Find My Mobile as that should work on mobile data and unlock from there.
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valluvid
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no I cant because I have to unlock it first so I can connect to wifi. sucks

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Pugs1957
Samsung Members Star ★
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You don't need wifi for find my mobile to work.
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valluvid
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valluvid_0-1684751411929.png

 

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