Solved: I'm unable to receive or make calls to my local hospital.

Bluenose52 · ‎07-02-2024

I'm unable to receive or make calls to my local hospital. Can anyone advise?

Piper123 · ‎07-02-2024

Are these calls chargeable on your mobile contract and if so do you have a spend limit? If yes have you exceeded that spend limit?

Have you blocked calls to premium rate numbers at all? Some hospitals still use such numbers on occasion

I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.

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GalaxyS24plus · ‎07-02-2024

Perhaps consult your network provider

Mitzzz999 · ‎07-02-2024

If you're really struggling it might be worth going into your network store for hands on assistance. I would have thought you have accidentally added the number to the block list but I don't think that should stop you from ringing them.

GoanGeek · ‎07-02-2024

Did you you block the the numbers by mistake?

Phone >settings > block numbers

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Piper123 · ‎07-02-2024

Are these calls chargeable on your mobile contract and if so do you have a spend limit? If yes have you exceeded that spend limit?

Have you blocked calls to premium rate numbers at all? Some hospitals still use such numbers on occasion

I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.

Bluenose52 · ‎08-02-2024

Yes, EE has unblocked the premium calls on my phone. I'm able to make and receive calls now.
Thank you for your advice.

I'm unable to receive or make calls to my local hospital.

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