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I'm unable to receive or make calls to my local hospital.

(Topic created on: 07-02-2024 11:55 AM)
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Bluenose52
Student
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I'm unable to receive or make calls to my local hospital. Can anyone advise?

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1 Solution


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Solution
Piper123
Maestro
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Are these calls chargeable on your mobile contract and if so do you have a spend limit? If yes have you exceeded that spend limit?

Have you blocked calls to premium rate numbers at all? Some hospitals still use such numbers on occasion

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5 REPLIES 5
GalaxyS24plus
Journeyman
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Perhaps consult your network provider
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Mitzzz999
Hotshot
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If you're really struggling it might be worth going into your network store for hands on assistance. I would have thought you have accidentally added the number to the block list but I don't think that should stop you from ringing them.
GoanGeek
Samsung Members Star ★
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Did you you block the the numbers by mistake?

Phone >settings > block numbers
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Solution
Piper123
Maestro
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Are these calls chargeable on your mobile contract and if so do you have a spend limit? If yes have you exceeded that spend limit?

Have you blocked calls to premium rate numbers at all? Some hospitals still use such numbers on occasion
Bluenose52
Student
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Yes, EE has unblocked the premium calls on my phone. I'm able to make and receive calls now.
Thank you for your advice.